Privacy & Cookie Policy
Midland Transport Services Ltd.
Effective date: 6th December 2025
Midland Transport Services Ltd. is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store and protect your personal data when you use this website: https://midlandsminibus.ie/
Company details
Midland Transport Services Ltd.
Clonshanny, Clara, Co. Offaly, Ireland
CRO: 787913
Tel: 057 9336060
Email: booking@midlandsminibus.ie
1. What Personal Data We Collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Information provided in booking or contact forms
- IP address and device information
- Website usage data (via Google Analytics)
We only collect the minimum data necessary to provide our services.
2. How We Collect Your Data
Your information is collected when:
- You complete a contact or booking form on our website
- You phone or email us directly
- You browse our website (via cookies and tracking technologies)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to enquiries and booking requests
- To provide transport service quotations
- To manage customer relationships
- For basic website analytics and improvement
- To ensure website security and prevent spam (Google reCAPTCHA)
We do not sell or share your data for marketing purposes.
4. Legal Basis for Processing
Under GDPR, we process your personal data based on:
- Consent (when you submit a form or accept cookies)
- Contractual necessity (for booking services)
- Legitimate interest (for website security and improvement)
5. How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Enquiry data: up to 12 months
- Booking/customer data: up to 7 years (for accounting/legal purposes)
- Analytics data: as per Google’s retention policies
6. Who We Share Your Data With
Your data may be processed by the following third-party services:
- Google Analytics – website usage tracking
- Google reCAPTCHA – spam protection
- CookieYes – cookie consent management
All third-party services are GDPR compliant and process data on our behalf only.
We never sell your personal information.
7. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Request correction of incorrect data
- Request deletion of your data
- Withdraw consent at any time
- Request data portability
- Object to processing
To exercise these rights, email: booking@midlandsminibus.ie
8. Cookies Policy
We use cookies to improve your browsing experience.
Cookies currently in use:
- Google reCAPTCHA – security and spam protection
- WordPress cookies – core website functionality
- cookieyes-consent – stores your cookie preferences
- Google Analytics / Google Search cookies – visitor behaviour tracking
These cookies may collect anonymous statistical data such as pages visited, time on site and general location (not your exact address).
You can accept or reject cookies via the cookie banner on your first visit or change settings in your browser.
9. Data Security
We use appropriate technical and organisational security measures to protect personal data against loss, misuse, or unauthorised access.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page.
11. Contact Us
If you have any questions about this policy or how your data is handled, please contact:
Midland Transport Services Ltd.
Clonshanny, Clara, Co. Offaly
📞 057 9336060
📧 booking@midlandsminibus.ie